Shipping policy
📦 Order Processing Time
- All orders are processed within 1–3 business days.
- Please note that weekends and holidays are not considered business days.
- Once your order has been processed and shipped, you will receive a confirmation email with tracking details.
🚚 Shipping Rates & Delivery Estimates
Standard Shipping
- Free on orders over $150.
- Orders under $50 are subject to a standard shipping rate.
- Estimated delivery time: 5–7 business days.
Expedited Shipping
- Available for a flat rate of $15.
- Estimated delivery time: 2–3 business days.
Express Shipping
-Available for $25.
- Estimated delivery time: 1–2 business days.
🌍 International Shipping
- We proudly ship internationally to select countries.
- Shipping costs and delivery times vary by destination and will be calculated at checkout.
- International customers are responsible for any customs duties, taxes or import fees associated with their order.
📍 Order Tracking
- Once your order ships, you will receive an email with a tracking number.
- You can track your shipment directly through the carrier’s website using this number.
⏱️ Delayed or Lost Packages
- We work hard to ensure all deliveries arrive on time. However, occasional delays can occur due to factors beyond our control (e.g., severe weather, customs processing, or carrier issues).
- If your package is delayed or appears lost, please contact our customer support team as soon as possible. We will work with the carrier to locate your package and resolve the issue quickly.
🔁 Returns & Refunds
- Your satisfaction is important to us. If you’re not completely happy with your order, please refer to our Return Policy for full details on how to initiate a return, exchange, or refund.
- Items must meet return eligibility requirements listed in our Return Policy.